Contact us
Get in touch with the AI Jingle Maker team.
We are here to help with any questions, issues, or feedback.
Email Support
Best for detailed inquiries
We typically respond within 24-48 hours during business days.
Location
Where we are based
Shenzhen, China
AI Jingle Maker operates from Shenzhen and serves customers worldwide.
Response Time
When to expect a reply
24-48 Hours
We aim to respond within 1-2 business days.
We Can Help With
Common support topics
- - Account and billing questions
- - Technical issues and bugs
- - Feature requests and feedback
- - Refund requests
How to Contact Us
General Inquiries
For general questions about AI Jingle Maker, features, or how to use the service:
Email: support@aijinglemaker.net
Subject: General Inquiry - [Your Topic]
Technical Support
If you are experiencing technical issues, please include:
- Description of the issue
- Steps to reproduce the problem
- Browser and device information
- Screenshots if applicable
Email: support@aijinglemaker.net
Subject: Technical Issue - [Brief Description]
Billing and Refunds
For billing questions or refund requests, please include:
- Your account email address
- Order or transaction ID
- Date of purchase
- Reason for inquiry
Email: support@aijinglemaker.net
Subject: Billing or Refund - [Your Order ID]
See our Refund Policy for more details.
Feature Requests and Feedback
We love hearing from our users. Share ideas for new features or improvements:
Email: support@aijinglemaker.net
Subject: Feature Request - [Your Idea]
Before You Contact Us
Common questions are answered on our Pricing, Privacy Policy, and Terms of Service pages.
Still need help? Send us an email and we will assist.